From Phone to Truck: See the Full Workday

From Phone to Truck:

See the Full Workday With TeamTrax and AlerTrax

From Phone to Truck: TeamTrax and AlerTrax infographic

If you run an HVAC, plumbing, or electrical business, you already know the hardest part of the day is not the work itself.

It is knowing when the work actually starts, where crews are at any given moment, and whether the schedule you planned is the schedule that happened.

Most contractors try to solve this with phone calls, texts, and gut instinct. That approach breaks down quickly as crews grow, jobs overlap, and customers demand tighter arrival windows.

That is where TeamTrax (phone and tablet tracking) and AlerTrax (vehicle tracking) work together to give you a clean, complete timeline of the day.

The Visibility Gap Most Contractors Do Not Realize They Have

Many contractors already track something. Some track trucks. Some track phones. Some track nothing at all.

Each approach on its own leaves blind spots.

  • If you only track vehicles, you know when a truck moved but not when the crew actually started working.
  • If you only track phones, you know where the person is but not whether the truck is being used after hours or parked where it should be.

Those gaps are where disputes, inefficiencies, and lost time live. Seeing the full workday requires both perspectives.

What TeamTrax Shows You

TeamTrax focuses on the devices your crews already use every day: company phones and tablets.

With TeamTrax, contractors can see:

  • When a phone or tablet arrives on a jobsite
  • How long it stays at each location
  • Accurate start and stop times based on real movement and presence
  • Whether devices are active during scheduled hours

This creates clarity around labor without adding new hardware or forcing your crew to change how they work.

What AlerTrax Adds When It Is Installed in the Vehicle

AlerTrax tracks the vehicle itself. The truck or van that makes the job possible.

With AlerTrax in the vehicle, contractors can see:

  • When the vehicle starts moving
  • When it arrives at a jobsite
  • When it leaves
  • Whether it moves after hours or outside normal patterns

This answers the asset side of the operation. It helps protect vehicles, confirm usage, and understand how the day actually flowed between jobs.

One Timeline Instead of Two Stories

When TeamTrax and AlerTrax are used together, you stop guessing and start seeing a complete timeline.

For example:

  • The truck moves at 6:42 AM
  • The phone arrives at the first jobsite at 7:18 AM
  • The tablet stays on site for 1 hour and 12 minutes
  • The truck leaves at 8:35 AM

That is not micromanagement. That is operational clarity.

Why This Matters for HVAC, Plumbing, and Electrical Contractors

Service businesses live and die by scheduling accuracy, trust, and responsiveness.

When you can clearly see how the day unfolded, several things improve quickly:

  • Customer disputes are resolved faster
  • Payroll conversations become objective
  • Dispatch decisions improve over time
  • Honest employees are protected
  • Inefficiencies become visible instead of hidden

The goal is not to watch every move. The goal is to understand patterns and remove the friction that costs you money.

Real World Scenarios Where the Full Picture Pays Off

Here are a few situations contractors run into all the time:

  • A customer claims a technician never arrived. TeamTrax shows when the phone arrived. AlerTrax shows when the truck arrived and left.
  • A vehicle is suspected of being used after hours. AlerTrax confirms movement. TeamTrax helps confirm whether a work device was present.
  • A crew consistently falls behind schedule. TeamTrax shows time on site. AlerTrax shows the travel pattern between jobs.

Each system answers part of the question. Together, they answer the full story.

Designed to Work With Crews, Not Against Them

If you are worried about pushback, start with the why. Clear tracking reduces finger-pointing and protects your best people.

  • It sets consistent expectations
  • It rewards crews who show up and perform
  • It reduces constant check-ins and interruptions

When data is objective, trust improves. Most crews prefer clarity over confusion.

Seeing the Day the Way It Actually Happens

TeamTrax shows you the human side of the operation. AlerTrax shows you the vehicle and asset side.

Together, they give you one clear picture, from first ignition to last stop.

If you are ready to move from guessing to knowing, this is what a complete workday view looks like.